Online Order Policies-Shipping
We are committed to your satisfaction. Most orders placed before 2pm Monday- Friday will ship out the next day! Please keep in mind that we do not ship on Sunday and Saturday.
Orders over $100 will qualify for FREE shipping within the USA, excluding pre-order items. Please note that since classes do not have shipping charges, these items can not be used to qualify for the free shipping offer.
When purchasing an item available for pre-order, you will be charged the day of purchase. Because pre-ordered items are shipped at a future date, there is a separate shipping charge from any other items in your order. Pre-order items do not count towards free shipping.
All orders are inspected before shipping. In case of damaged good or packing error, please contact us immediately so we can correct the situation.
We do not accept returns on cut yardage, books, patterns, kits, or block of the month programs, digital products, or sale items. All returns must be in unopened, original packaging and in saleable condition (smoke/odor free). Returns must be made within 30 days of purchase. Shipping charges are non-refundable. Shipping costs for returns are the responsibility of the buyer. We ship only to the US and Canada at this time. If you’d like to order something to be shipped to the EU. Please contact us for a custom shipping date.
Please note that a package is returned to us because it was undeliverable to the address provided at checkout, you will need to pay for the new postage for your order because we did everything to the best of our ability to send your package but if the address provided is wrong we can’t do much about it. Canceling items, combing orders, or changing your shipping address, speed, or preference might affect your order’s free eligibility.
For more info about the fabulous Grandma’s Room Cash program, click here
Free US Shipping over $100